Frequently Asked Questions

Everything you need to know about shopping with Cooshti.

What are your delivery options and timeframes?

We offer standard and express shipping worldwide. Domestic orders typically arrive within 2-4 business days, while international shipping can take 5-10 business days depending on your location.

How do I return an item?

We offer a 14-day return policy for all unworn items in their original packaging. Simply visit our Returns Portal to generate your label and follow the instructions provided.

Are the products on Cooshti authentic?

Absolutely. We are an authorized retailer for every brand we stock. All products are 100% authentic and sourced directly from the manufacturers.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and 'Buy Now, Pay Later' options like Klarna and Clearpay.

Can I track my order?

Yes, once your order is dispatched, you will receive a confirmation email containing a tracking number and a link to monitor your delivery's progress.

Do you offer international shipping?

Yes, we ship to most countries globally. Please note that international orders may be subject to local import duties and taxes, which are the responsibility of the customer.